HOTEL DISTRIBUTION

Connect hotel supply without losing booking control.

Combine externally sourced hotel offers and locally managed inventory in a supplier-aware search and booking journey.

Supply & contentDistributionBooking operationsFinance & control
ASTRA GDSConnected platform
01SUPPLIERS
02CONTENT
03AGENCIES
04OPERATIONS
SOURCE → CONFIGURE → DISTRIBUTE → OPERATE
CAPABILITIES

Capabilities that solve day-to-day travel operations

01

Hotel profile ingestion and destination/hotel mapping

Hotel profile data can arrive with different country, city and hotel identifiers. Mapping helps present eligible inventory as a coherent product catalogue without guessing at search time.

02

Multiple provider offers under a consistent hotel identity

When more than one supplier has an offer for a hotel, the customer should see a useful choice rather than duplicate hotel cards. The selected supplier offer must remain identifiable.

03

Search, details, pre-book verification and booking

A hotel reservation is a journey: search, detail, verification, booking, final confirmation and post-booking service. Each transition has a business consequence.

04

Provider-specific keys retained through reservation lifecycle

Provider-specific hotel codes and offer references matter at confirmation and cancellation time. They must follow the transaction, even when the display uses a common hotel identity.

05

Pending confirmation handling and reconciliation

An external provider may still be processing a booking after the initial request. Operations need to preserve that non-final state until the provider result is resolved.

06

Voucher, cancellation and booking detail workflows

Booking details, vouchers, cancellation conditions and credit effects should reflect the final booking outcome rather than assuming every response is immediately confirmed.

HOW IT WORKS

From the first action to operational follow-through

01

Import and review provider hotel content

02

Resolve destination and hotel mapping

03

Return eligible offers for agency search

04

Verify the chosen rate before booking

05

Confirm or reconcile provider status

06

Issue vouchers and manage changes

BUSINESS VALUE

The operating outcome we focus on

The goal is fewer gaps between what agencies see, what suppliers can confirm, and what operations and finance must record. A connected product-to-booking lifecycle matters more than an isolated screen.

  • Hotel profile ingestion and destination/hotel mapping
  • Multiple provider offers under a consistent hotel identity
  • Search, details, pre-book verification and booking
  • Provider-specific keys retained through reservation lifecycle
QUESTIONS

Useful questions, clear answers

Why does mapping matter after supplier integration?+

Because a supplier hotel code is not necessarily the same as the catalogue identity shown to agents. Mapping allows better display while retaining the original offer identity.

THE NEXT STEP

Let’s talk about your travel business.

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